Is this a physical product?
No. This is a digital subscription providing access to downloadable PDF files.
Why does the free plan require a card?
We require a card to reduce fraud and protect the service. The Starter plan is $0/month and your card will not be charged for that plan. We may place a temporary $0 authorization to verify the payment method.
How do I cancel?
You can cancel anytime from the customer portal (if enabled) or by emailing us. Cancellation stops future renewals.
Do you offer refunds?
If you have an access or billing issue, contact us within 7 days. Refunds may be offered for billing errors or if access cannot be provided.